FAQs

Who can attend COSH ?

Any child who attends Chorlton Park Primary, from Nursery through to Year 6 can be registered with COSH.

What are the chances of my child getting a place in COSH ?

The number of places is governed by the available space due to staff and the requirements of OFSTED. So we operate a waiting list. The biggest turnover is at the end of the school year when many children leave to go to secondary school, however places do become available throughout the year. So don’t be discouraged, get your children’s names down early.

What is the policy for allocation of places ?

Children on our waiting list will be offered sessions at COSH, in the following order of priority:

1. Children already attending a session / sessions at COSH
2. Siblings of children already attending COSH
3. All other children on the waiting list, based on how long they have been on the waiting list.

So, please consider these two very important points:

Put your child’s name on the waiting list as soon as possible – it is never too early.

If possible, be flexible on the sessions you are willing to take at the start. Remember, once your child has a place in COSH, they move higher up the waiting list for the sessions you really want.

How can fees be paid ?

We ask that fees are paid in advance, through a monthly standing order or electronic childcare vouchers. This helps to reduce administrative costs. Fees must be made in full by the end of July otherwise parents will lose the place for their child in the following year.

Does COSH accept Childcare Vouchers ?

Yes we do. COSH is registered with a number of childcare voucher providers. If your childcare vouchers are with another provider, COSH will be happy to register, to enable you to use your vouchers.

What are the costs of running COSH ?

The majority of our income goes to pay staff salaries. We are committed to attracting and retaining the best play workers to look after our children. We also pay rent, bills, and help with the maintenance of the premises. Then there’s the daily costs for snacks, toys and the resources needed for the children’s activities.

How can I find out more about COSH ?

If you would like to find out more about COSH the best way is to contact us directly via email.

Can I visit COSH before applying for a place ?

If you’re interested in visiting the premises before accepting a place contact COSH via email and we will be happy to arrange for a member of staff to take you around and see COSH in action.

What happens if I am going to be late ?

If at all possible, arrangements should be made for somebody else to collect your child and COSH informed before the child is collected.

All children must be collected by 6.00pm. Failure to collect by this time causes difficulty and inconvenience to the COSH staff, which will result in imposing the late collection fee. Not collecting your child by 6pm may result in the unnecessary implementation of special emergency procedures. If possible and you know you will not be at COSH for 6pm, please inform staff at COSH.

Is there a late parent fee ?

There will be a charge of £20.00 initial fee.

Does COSH have any form of insurance ?

The scheme is covered by public liability insurance. A copy of the certificate is on display in the COSH office.

Do I have to give notice when my child is going to finish at COSH ?

A month’s notice of termination is required. A form can be obtained from a COSH member of staff or you may get in touch with the COSH administrator via email.

Do I get a refund if my child is sick or absent ?

No refunds are available for your child’s sickness or absences.

What if I know my child will be absent from COSH ?

Children’s absences due to sickness or any other reason must be reported to the senior play worker or another member of staff before 3.00pm if possible on the day in question. If COSH are not informed of this in advance the child is presumed missing. The Lost Children policy would then be followed which could result in COSH staff contacting the police.

What if my child is attending another After school activity when they should be at COSH ?

If your child will be attending an after school activity, it is important staff are aware of this. COSH staff will then be able to collect the child after the activity has finished.

What activities are available at COSH ?

Activities in the after school club are free choice. There is plenty to do; books to read, TV to watch, computer games to play. Craft activities are set each day, a menu of what we will be doing is on display on the parent board. Children are free to create their own craft activities. A wide range of outdoor equipment is available to use outdoors.

Will my child have a Key worker ?

Each child will have his/her own key worker, with whom they can discuss any problems they may have or say which activities they have enjoyed the most. Please inform staff of any suggestions for activities or equipment you or your children think that will be appreciated.

How do I make a complaint ?

We hope there will never be a need for you to make a complaint. If you ever have any questions or concerns, please feel free to discuss these with any of the COSH staff team.

COSH has a complaints policy, available through this website, or from a member of staff. This policy is compliant with OFSTED regulations. OFSTED also have a complaints policy.

What is COSH’s approach to protecting the children ?

Safeguarding is sometimes also referred to as Child Protection. The welfare, safety and protection of children is paramount. Staff will be aware of their roles and responsibilities towards those in their care and will understand through training and the procedures they must follow if they have concerns about any child. COSH has a number of policies around safeguarding, health and safety.

Safety

COSH staff members will take positive steps to promote the safety of all children within the setting and will take all reasonable precautions to prevent accidents. Risk assessments are carried out on a regular basis including a daily risk assessment of the setting. Adequate levels of security, supervision and fire safety will be maintained all children are expected to wear a Hi-Viz vest during outdoor play so that they are easily recognised. COSH members of staff receive health and safety training for their working environment.

Health

COSH take positive action to promote the good health of children and take steps to prevent the spread of infection and appropriate measures when they are ill. All staff are expected to have paediatric first aid qualification and first aid equipment is stored on the premises out of reach of the children. Staff follow national standards and procedures for hygiene, food handling, first aid storage and administration of medicines, accidents and cares for sick children. In the event of a child attending COSH becoming sick or ill the sickness policy procedure will be followed.

Medication

If medication has to be given to a child, ask staff for a medication consent form. The medication will be administered only by the senior play worker or a person delegated by the senior play worker. It is the responsibility of the parent to supply the child’s medication to be stored in a locked cabinet.

What if my child has lost something at COSH ?

While COSH will make every effort to help avoid this situation, property does get lost from time to time. We advise that you label your child’s belongings. Lost property is situated at the entrance to COSH in storage boxes. If you can’t find what you are looking for, please let a member of staff know.

What about children with Special Needs?

COSH staff will be aware that some children have special needs and will take appropriate action to ensure that any such child is identified and the appropriate steps taken to address their needs and promote development in partnership with other relevant parties.

Does COSH have a Behaviour policy ?

COSH has a policy on behavioural management. This is available through the policies section of the website, or in the setting.

Where can I access COSH Policies ?

COSH policies are available through this website. Copies are also available onsite, just ask a member of staff if you are not sure where to find them.

We aim to keep our policies up to date and as clear and concise as possible.

Why do I need to complete a Consent Form ?

When a child first starts at COSH, we ask for a consent form to be completed. This is to help COSH ensure that we can comply as closely as possible, to the wishes of the child’s parents / carers.

How can I contact COSH ?

Our phone number is 07743276888

The COSH email is coshclub@gmail.com

Is COSH registered with OFSTED ?

COSH is registered with OFSTED as a provider of Childcare on non-domestic premises on the Early Years Register, the compulsory part of the Childcare Register and the voluntary part of the Childcare Register.

Is COSH run by Chorlton Park Primary ?

No. COSH is an independent company, run as a not for profit company.

What about food and drink in COSH ?

COSH staff ensure that children are provided with a healthy snack and drinks during the session. If your child has any dietary requirements or food allergies they must be recorded on the registration form. Menus are displayed on the parent board.

What about confidentiality ?

COSH operate a confidentiality policy. Whilst working for COSH, staff and management members may see and hear things of a confidential nature including information about children and their parent/carers. No member of staff will divulge this information to anyone outside the organisation unless connected to the child protection policy.

 

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